Meet legal, security, and operational requirements.
We do not sell your personal data.
4. Cookies & cache
Cookies / sessions — required for sign-in, OTP, and security.
Local storage — may remember that you accepted this policy.
Cache — avoid shared computers; clear the browser when finished.
5. Sharing & security
Access is limited to authorized PDH staff and trusted processors (e.g. SMS, hosting) under confidentiality obligations.
Records are kept as required by hospital policy and law, then deleted or anonymized when no longer needed.
We use access controls, protected PDFs, and monitoring. Please use the portal responsibly.
6. Your responsibilities
Use accurate mobile and case information.
Keep OTP and PDF passwords private.
Log out on staff devices; report misuse to PDH IT.
7. Your consent
By selecting I Agree, you confirm that you have read this policy and consent to the processing described above, including logging of technical information for audit and security.
8. Privacy concerns & your rights
Under the Data Privacy Act of 2012 (RA 10173), you have rights regarding your personal
information. PDH is committed to addressing privacy questions and requests promptly and in good faith.
Data Protection Officer (DPO)
PDH has appointed a DPO to oversee data protection for this portal and related hospital processing.
For privacy concerns, data subject requests, or questions about this policy, contact:
Your full name and a reliable contact number or email.
A clear description of your concern or request.
For patient-related matters: your case number and the mobile number used on the portal (if applicable).
Any supporting details that help us verify your identity and locate relevant records.
Your rights as a data subject
Subject to applicable law and hospital records policy, you may request to:
Be informed — know how your personal data is collected and used.
Access — obtain a copy or summary of personal data we hold about you.
Object — oppose processing in certain circumstances allowed by law.
Rectification — correct inaccurate or incomplete information.
Erasure or blocking — request deletion or restriction where legally permitted.
Data portability — receive your data in a structured, commonly used format where applicable.
File a complaint — with PDH first; you may also escalate to the National Privacy Commission if your concern is not resolved.
We may need to verify your identity before acting on a request. Some information cannot be altered or
removed where retention is required by law, clinical standards, or legitimate hospital operations
(for example, audit logs and security records).
NPC registration
PDH’s Data Protection Officer and this portal’s Data Processing System (DPS) are registered with the
National Privacy Commission (NPC). The seal below confirms our registration status.
NPC DPO/DPS registration · Validity period shown on seal
Version 5 · 2026 · PDH LIS
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